Education

HealthTech experts can provide education for your hospital. Education can be provided on-site or remotely. Depending on the topic, education can range from 15 minutes to a full day. There is no cost for HealthTech managed facilities.

Governing Board

Governing Board presentations are generally planned for 15 – 30 minutes so that they can be provided during a regularly scheduled board meeting.

New Trustee Orientation

Presenter: Neil Todhunter, President and CEO – or – Scott Manis, Vice President

Description: A presentation on the responsibilities of a board member, most important functions, expectations of a trustee, and code of ethics.

Governing Board Compliance Program Education

Presenter: Cheri Benander, Clinical and Compliance Consultant

Description: A presentation describing the core elements of a program, with a focus on the Governing Board’s fiduciary responsibilities related to a corporate compliance program.

Medical Staff Credentialing and Privileging

Presenter: Carolyn St. Charles, Chief Clinical Officer

Description: A presentation focusing on the Governing Board’s fiduciary responsibility for overseeing credentialing and privileging of medical staff.

Quality: The Governing Board’s Role

Presenter: Carolyn St. Charles, Chief Clinical Officer

Description: A presentation focusing on the Governing Board’s fiduciary responsibility for overseeing quality in the organization. The presentation will include a discussion of regulatory requirements as well as what types of data the board should be reviewing on a regular basis.

Revenue Cycle Overview

Presenter: Joy Smith, Patient Financial Services, Senior Consultant 

Description: The presentation will provide a high level overview of the revenue cycle and develop an understanding of the various components that convert services rendered into cash for the hospital.

A+B=C: Creating a Culture of Lean Thinkers

Presenter: Faith Jones, Director Care Coordination and Lean Consulting 

Description: A presentation highlighting the importance of strong leadership to articulate the expectations of attitudes and behaviors that form an organizational culture. The main tenants of Lean focus on respect for all people and providing the tools and support to those who are closest to the work so that they may make the necessary changes for improvements.

Understanding Preparations Needed for Value Based Care in the Ambulatory Setting

Presenter: Faith Jones, Director Care Coordination and Lean Consulting 

Description: A presentation overview of population health and the how today’s outcomes will impact tomorrow’s reimbursement.

Leadership

Leadership training can be developed as a one-hour educational program, or up to a full-day as part of your Leadership Institute.

Compliance Program Education

Presenter: Cheri Benander, Clinical and Compliance Consultant

Description: The presentation describes the core elements of a compliance program, regulatory guidance, and the benefits of a program. The education will review similarities and differences between quality, risk, and compliance.

Law Enforcement is Here - What Patient Information Can You Share?

Presenter: Cheri Benander, Clinical and Compliance Consultant

Description: A presentation describes what type of information and under what circumstances information can be released to law enforcement.

Understanding Rural Health Clinics (RHC) Condition’s for Certification

Presenter: Cheri Benander, Clinical and Compliance Consultant – or – Carolyn St. Charles, Chief Clinical Officer

Description: A presentation that outlines the Conditions for Certification requirements for RHC’s and how to successfully maintain continuous survey readiness.

Understanding the Survey Process

Presenter: Cheri Benander, Clinical and Compliance Consultant

Description: A presentation that describes the CMS survey process including what happens before the survey, during the survey, and after the survey. The presentation includes timelines for compliance and tips on how to interact with surveyors.

Continuous Survey Readiness

Presenter: Cheri Benander, Clinical and Compliance Consultant – or – Carolyn St. Charles, Chief Clinical Officer

Description: The presentation will focus on regulatory requirements and continuous survey readiness for CMS, TJC, DNV and HFAP. The education can focus on a specific programs including Hospital, Critical Access Hospital, Rural Health Clinics, or Home Health and Hospice.

Swing Bed – An Important Resource for Critical Access Hospitals

Presenter: Carolyn St. Charles, Chief Clinical Officer

Description: Swing Beds are an important resource for the community and for Critical Access Hospitals. Education can be tailored to any aspect of Swing Bed, or a series of educational presentations. Topics include history, regulatory requirements, admission criteria, documentation, growth, and the importance of measuring outcomes.

Quality Assurance Performance Improvement

Presenter: Carolyn St. Charles, Chief Clinical Officer

Description: An overview of QAPI requirements and practical strategies for improving the program and engaging the organization. The presentation can also include quality tools, developing a quality plan, successful auditing, and displaying and interpreting data.

Home Health OASIS

Presenter: Cheri Benander, Clinical and Compliance Consultant

Description: The presentation will describe OASIS, its effect on reimbursement and the 5-Star Rating system. Also included is a review of how case mix is scored, and a discussion related to selected individual OASIS scoring items.

Writing Effective Policies and Procedures

Presenter: Cheri Benander, Clinical and Compliance Consultant – or – Carolyn St. Charles, Chief Clinical Officer

Description: Policies and Procedures are of course required for all healthcare organizations. The presentation focuses on what policies are required, writing P&Ps that are written clearly, and naming conventions that facilitate staff finding a policy quickly.

Emergency Preparedness

Presenter: HealthTech Consultant

Description: An educational presentation for both staff responsible for Emergency Preparedness as well as organizational leaders. The presentation will review the current standards, writing the Emergency Management Plan, conducting drills, and after-action reports.

Environment of Care and Life Safety

Presenter: HealthTech Consultant

Description: An educational presentation focusing on the regulatory requirements related to the Environment of Care and Life Safety. Checklists for conducting environmental rounds and conducting other required testing will be provided.

The Alphabet Soup of Care Coordination

Presenter: Faith Jones, Director Care Coordination and Lean Consulting 

Description: The presentation will outline the various reimbursable care coordination services lines that should be incorporated in Primary and Specialty Care.

Hospital and Clinic Partnerships to Decrease Re-Admission Rates

Presenter: Faith Jones, Director Care Coordination and Lean Consulting 

Description: The presentation will focus on Transitional Care Management (TCM) using a two-pronged approach to avoid hospital penalties and increase clinic revenues.

Strategic Planning Process and the Board’s Role

Presenter: Julie Haynes, Strategic Planning Consultant 

Description: A presentation providing an overview of HealthTech’s strategic planning process with focus on the board’s role. HealthTech recommends updating a hospital’s strategic plan every three years and six months prior to the fiscal year end so the final strategic plan can be considered during the hospital’s budget process.

Community Health Needs Assessment (CHNA): More than a Regulation – A Tool to Assist in Delivering Strategic Care

Presenter: Julie Haynes, Strategic Planning Consultant 

Description: A presentation about the Community Health Needs Assessments that are required by non-for-profit hospitals and other healthcare entities such as FQHCs and Public Health Departments. A systematic process is used to create a Community Health Needs Assessment. The process focuses on involving the community and key stakeholders to identify and analyze the needs of the community and gain an understanding of the resources that are available and those that may be needed to address the unmet needs of the community. Plus, learn how to use the information gathered in the CHNA for the hospital’s strategic plan.

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