This webinar features an engaging panel discussion that explores one hospital’s redesign of its Swing Bed care model. Through a candid conversation, the panelist will share the drivers behind the redesign, the challenges encountered, and the strategies used to create a more coordinated, patient-centered program.
Zero Balance Accounts often hide real revenue loss—payer underpayments, contract misapplications, and posting errors that never surface because the account shows “$0.” This session explains how a technology driven Zero Balance Recovery (ZBR) approach uncovers and recovers those missed dollars without adding work or risk for hospital teams. Designed for CAHs, rural, and safety net hospitals, ZBR delivers fast cash acceleration, predictable ROI, and actionable insight into payer behavior.
As cyber threats continue to grow in sophistication, healthcare organizations remain a top target due to the sensitive nature of patient data and critical systems they rely on. Are your current cybersecurity tools, protocols, and staff training strong enough to protect your organization and ensure compliance?
This webinar provides a comprehensive and practical overview of the Centers for Medicare & Medicaid Services Appendix G requirements for Rural Health Clinics, including key definitions and the regulatory framework that governs daily operations. Participants will gain insight into certification procedures, licensure requirements, and organizational structure expectations necessary to achieve and maintain CMS approval, along with standards for patient health records—focusing on documentation, confidentiality, and record retention to support compliance and quality patient care.
This webinar provides an overview of the Centers for Medicare & Medicaid Services' expectations for the program evaluation process in a Rural Health Clinic. Participants will learn the required elements of an effective evaluation program and how ongoing reviews are used to monitor performance, identify opportunities for improvement, and implement corrective actions.
Leadership isn’t one size fits all. This session helps leaders better understand the leadership styles their teams actually need—recognizing that what motivates, supports, or drives one employee may be ineffective for another. Participants will explore common leadership styles, assess their own default approach, and learn how to adapt their leadership to meet people where they are, improving engagement, trust, and performance.
This presentation will focus on strategies to ensure compliance with new regulatory standards as well as areas frequently identified during surveys. Topics will include restraint and seclusion, care of the suicidal patient, nursing care plans, pain management, drug titration, staff competency, infection prevention and employee health, environment of care and life safety, and emergency preparedness.
For your convenience, all our past webinars are recorded so you can view them at any given time. Our healthcare webinars are free and hosted by industry experts, to provide you and your team with actionable insights and guidance that support improving performance, achieving compliance, reducing costs and ultimately improving patient care.
