Ambition for the best in community hospital management leads us all. We care about the quality & integrity of our work above all else.
Neil serves as CEO of HealthTech. Todhunter brings over 45 years of healthcare experience, of which 40+ years were in the capacity of President and CEO of hospitals ranging from 200 to 300 beds, with services including acute care, behavioral health, home care, skilled care and physician practice management.
Neil oversees the operation of HealthTech’s contract Management and consulting business, including hospital support services, communications and business development.
Dominic Symes is the Executive Vice President of Staffing Solutions and Chief Revenue Officer for HealthTech. He brings 23 years as CXO, CMO, & CEO positions in marketing, consumer, and technology industries. He has served on the leadership teams of Saatchi & Saatchi and The Omnicom Group.
While at Omnicom, Dominic was the Co-CEO of a marketing services agency with responsibility for strategic planning, creative development, client satisfaction, new business, and digital product development. He served as client lead for Novartis, P&G, Johnson & Johnson, Lexus and Toyota.
Carolyn St. Charles, RN, MBA, brings over 30 years experience to her role at HealthTech Management Services. As Regional Chief Clinical Officer, St. Charles provides
consultation and resources that promote evidence-based care, quality and patient safety, and operating efficiencies.
Previously, she held progressively more responsible positions at Overlake Hospital in Bellevue, Washington, including Director of Medical-Surgical Nursing, Senior Vice President of Patient Care and Vice President of Strategic Services.
St. Charles earned her Master’s degree in Business Administration from the University of Washington and a Bachelor’s degree in Nursing from Northern Arizona University. She is also a member of the American Organization of Nurse Executives and The Case Management Society of America.
Julie Haynes provides strategic planning services and consultation in preparing market assessments, physician supply and demand analysis, medical staff development plans, and strategic retreat planning and facilitation.
Previously, she served as Regional Marketing Director for Community Health Systems based in Franklin, Tennessee. She also served as Marketing Director for HCA’s Skyline Medical Center in Nashville, Tennessee. Haynes earned a Bachelor’s degree in Business Administration from Texas A&M University.
Joy Smith provides ongoing consultation to Business Office Directors and CFOs regarding revenue cycle operations process improvements.
In her role, she can provide on-site reviews as requested as well as a monthly review of revenue cycle metrics. Previously, Smith served as an independent consultant for LifePoint hospital system and HCA hospital system, both located in Nashville, Tennessee. She has also partnered as an advisor and as a Business Office Director at many community hospitals.
Smith earned a Computer Science degree from Electronic Computer Programming Institute.
John Freeman serves as Associate Vice President (AVP) of HealthTech Management Services where he provides ongoing consultation to hospital CFOs in the southern and western regions of the United States. Freeman has more than 25 years experience in healthcare financial management, including previously serving as AVP of Finance for Ardent Health Services where he oversaw medical surgical hospitals and physician practices.
He has also served as CFO for hospitals located in Florida and West Virginia. Freeman earned his Masters degree in Business Administration from Berry College and a Bachelors degree in Business Administration/Accounting from Kennesaw College. He is also a Certified Public Accountant.
Faith M Jones, MSN, RN, NEA-BC, began her healthcare career in the US Navy over 30 years ago. She has worked in a variety of roles in clinical practice, education, management, administration, consulting, and healthcare compliance. Her knowledge and experience spans various settings including ambulance, clinics, hospitals, home care, and long term care.
In her leadership roles she has been responsible for operational leadership for all clinical functions including multiple nursing specialties, pharmacy, laboratory, imaging, nutrition, therapies, as well as administrative functions related to quality management, case management, medical staff credentialing, staff education, and corporate compliance. She has held a variety of leadership positions in the profession of nursing having completed 7 years of service on the ANA Board starting in a Director at Large seat and completing her service as the Vice President.
Jeff Hollingsworth, BSRT, has over 35 years of experience in healthcare with 25+ years of executive sales and client management experience in the Group Purchasing Organization (GPO) industry.
Jeff began his career in healthcare as a registered radiologic technologist, specializing in CT and MRI in both the inpatient and outpatient settings. His radiology management background eventually led him to the GPO industry, where he enjoyed a long and rewarding career as a Client Management Executive with multiple national GPOs, anticipating and surpassing the needs of various member corporate groups, acute care IDNs, hospitals and alternate care entities throughout the country.
In his current role, Jeff oversees the HealthTech member Supply Chain program and is responsible for managing the national GPO relationship with Vizient. Jeff and his team provide GPO and Supply Chain support to HealthTech’s client hospitals.
Scott Manis brings over 30 years of healthcare experience to his role as Regional Vice President, most of which have been in improving hospital operations and developing strategic business partnerships. His early career clinical bedside experiences molded his perspective and focus on excellence in patient care. Scott's experience includes CEO positions in for-profit, not-for-profit and government owned hospitals ranging from 18 to 460 beds.
Scott earned a Master's degree in Healthcare Administration from Trinity University and a Bachelor's degree in Biology from the University of Texas at San Antonio. He is a Fellow in the American College of Healthcare Executives.
Cheri has 30+ years’ experience in healthcare that includes clinical, administrative, compliance, consulting, and educational roles across multiple healthcare settings. As a consultant, Cheri has worked collaboratively with leaders to improve productivity, time management, and leadership skills.
She has assisted organizations with the implementation and review of compliance programs and conducts mock surveys.
Ms. Benander studied basic nursing education at Fort Scott Community College and earned her bachelor’s and master's degrees in nursing from the University of Phoenix. She is a Certified Healthcare Compliance (CHC) professional through HCCA and has a graduate certification in Nursing and Healthcare Education from the University of Phoenix Cheri is a registered nurse and a member of ANA, AONL, and HCCA.
Amy Lowe is the Senior Recruiting Director for Impekkable and brings over 13 years of recruiting experience to the team. She has expertise in recruiting executive and interim healthcare professionals as well as the ability to provide unparalleled EHR and IT resources to large healthcare organizations, critical access hospitals, and small, rural hospitals. Amy also has a clinical background working as an NCT and Lab Technician and has provided in-home life insurance physicals/testing for approvals.
Amy is dedicated to her clients and candidates, providing exceptional service to further increase the overall satisfaction of Impekkable and the services we provide. Amy has a Bachelor of Business Administration from The University of North Texas.