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Upcoming Webinars

October 24, 2025 at 12pm CT

Swing Bed what’s new? - what’s changed? - what’s the same?

Swing Bed continues to be a critical program and revenue source for Critical Access Hospitals. However, because the Swing Bed regulatory requirements are different than those for other acute care, it continues to be an area of confusion. The webinar will review the current Conditions of Participation (CoPs) and changes within the last year, including admission criteria, patient disclosures at admission and discharge, and documentation. The webinar will discuss discipline-specific responsibilities and approaches to working as a team.

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November 7, 2025 at 12pm CT

Care Coordination service lines and you

The presentation will highlight each of the 15 service lines, paying special attention to the most common and the newest options. Including: What patients qualify for Chronic Care Management (CCM); What constitutes complex care coordination; New reimbursable service lines, including atherosclerotic cardiovascular disease (ASCVD) and caregiver training; Community health integration (CHI) which was added in 2025.

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December 5, 2025 at 12pm CT

Non-Certified / Long-Term Swing Bed

Many Critical Access Hospitals care for non-certified or long-term Swing Bed patients. Non-certified generally refers to Swing Bed patients who stay in the Swing Bed for an extended period, often for the duration of their lives. These patients must be provided with care and services to ensure that care is provided in a manner and in an environment that promotes maintenance or enhancement of their quality of life, recognizing each resident’s individuality.

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January 9, 2026 at 12pm CT

Tools to increase employee engagement: Lessons from a 99th percentile hospital

High employee engagement isn't just a “nice-to-have”—it’s a critical driver of quality care, patient outcomes, and organizational success in healthcare. In this session, we’ll explore proven tools and practical strategies used by a hospital ranked in the 99th percentile for employee engagement. You’ll learn how to build a culture of accountability, foster intrinsic motivation, and apply scalable practices that drive workforce commitment. Whether you're leading a small team or shaping enterprise-wide initiatives, these lessons will help you create an environment where employees feel valued, connected, and inspired to do their best work.

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January 23, 2026 at 12pm CT

REH 101: A compliance guide for Rural Emergency Hospitals

This webinar provides an in-depth overview of CMS’s new provider designation, Rural Emergency Hospitals (REHs). Participants will learn the differences between Rural Emergency Hospital and Critical Access Hospital Requirements and discuss the regulatory requirements specific to REHs, including staffing, emergency services, quality improvement, infection control, and patient rights.

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Webinars

For your convenience, all our past webinars are recorded so you can view them at any given time. Our healthcare webinars are free and hosted by industry experts, to provide you and your team with actionable insights and guidance that support improving performance, achieving compliance, reducing costs and ultimately improving patient care.

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