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Upcoming Webinars

June 26, 2026 at 12pm CT

Continuous survey readiness for Critical Access Hospitals - Part 3: Credentialing and privileging

Part 3 of the Continuous Survey Readiness series will review processes for credentialing and privileging. Credentialing is the process of evaluating and confirming various qualifications of healthcare practitioners, such as licensure, education, training, and certifications. Privileging authorizes a healthcare practitioner to perform specific clinical activities or procedures within their scope of practice. The webinar will outline the elements of credentialing and privileging processes, including internal and external peer review, collection and review of quality data including low volume procedures, privileging tele-medicine providers, and physician oversight of Advance Practice Providers (APPs).

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July 10, 2026 at 12pm CT

Meeting the new CMS obstetric standards – Tips for compliance

CMS published new standards for safe obstetric care that were effective July 1, 2025 for emergency departments, and January 1, 2026 and January 1, 2027 for obstetric services. The presentation will provide practical solutions for meeting this standard, including collecting data on social determinants of health and identifying an improvement project that can improve outcomes of your population.

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July 24, 2026 at 12pm CT

Beyond the visit: Chronic Care Management that works

Cobre Valley Regional Medical Center (CVRMC) recognizes the value of a strong care coordination team in supporting healthier patient populations and improving continuity of care. Care coordination has been a core component of their primary care services for nearly 10 years. CVRMC’s engaged care coordination team understands the importance of connecting with patients beyond the traditional billable office visit. This webinar will feature a panel discussion with members of the CVRMC team as they share how their organization launched, expanded, and sustained a successful care coordination program over time.

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August 7, 2026 at 12pm CT

Swing Bed: A care model redesign

This webinar features an engaging panel discussion that explores one hospital’s redesign of its Swing Bed care model. Through a candid conversation, the panelist will share the drivers behind the redesign, the challenges encountered, and the strategies used to create a more coordinated, patient-centered program.

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August 28, 2026 at 12pm CT

Zero Balance Accounts (ZBA)

Zero Balance Accounts often hide real revenue loss—payer underpayments, contract misapplications, and posting errors that never surface because the account shows “$0.” This session explains how a technology driven Zero Balance Recovery (ZBR) approach uncovers and recovers those missed dollars without adding work or risk for hospital teams. Designed for CAHs, rural, and safety net hospitals, ZBR delivers fast cash acceleration, predictable ROI, and actionable insight into payer behavior.

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September 25, 2026 at 12pm CT

Rural Health Clinic survey readiness simplified: Part 1 – Navigating CMS Appendix G and operational standards

This webinar provides a comprehensive and practical overview of the Centers for Medicare & Medicaid Services Appendix G requirements for Rural Health Clinics, including key definitions and the regulatory framework that governs daily operations. Participants will gain insight into certification procedures, licensure requirements, and organizational structure expectations necessary to achieve and maintain CMS approval, along with standards for patient health records—focusing on documentation, confidentiality, and record retention to support compliance and quality patient care.

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October 23, 2026 at 12pm CT

Rural Health Clinic survey readiness simplified: Part 2 – Meeting CMS requirements and driving performance improvement

This webinar provides an overview of the Centers for Medicare & Medicaid Services' expectations for the program evaluation process in a Rural Health Clinic. Participants will learn the required elements of an effective evaluation program and how ongoing reviews are used to monitor performance, identify opportunities for improvement, and implement corrective actions.

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November 6, 2026 at 12pm CT

Leadership skills for all leaders

Leadership isn’t one size fits all. This session helps leaders better understand the leadership styles their teams actually need—recognizing that what motivates, supports, or drives one employee may be ineffective for another. Participants will explore common leadership styles, assess their own default approach, and learn how to adapt their leadership to meet people where they are, improving engagement, trust, and performance.

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December 4, 2026 at 12pm CT

Frequent survey findings for Critical Access Hospitals – and – strategies for compliance

This presentation will focus on strategies to ensure compliance with new regulatory standards as well as areas frequently identified during surveys. Topics will include restraint and seclusion, care of the suicidal patient, nursing care plans, pain management, drug titration, staff competency, infection prevention and employee health, environment of care and life safety, and emergency preparedness.

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Webinars

For your convenience, all our past webinars are recorded so you can view them at any given time. Our healthcare webinars are free and hosted by industry experts, to provide you and your team with actionable insights and guidance that support improving performance, achieving compliance, reducing costs and ultimately improving patient care.

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