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Upcoming Webinars

March 6, 2026 at 12pm CT

Compassion fatigue – Building resilience

You are the most important thing that looks back at you in the mirror, and you are the most important thing in your life! In this one-hour session, we will talk everything about YOU and how compassion fatigue can affect you and your life. Have you ever felt overwhelmed, burdened, or simply fatigued by the job? We have all felt ‘that feeling’ at some point in our career. Some more than others; however, the importance is awareness and the ability to recognize compassion fatigue and then have the tools to overcome it. The importance of recognizing these signs and symptoms of oneself and their peers cannot be overstressed.

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April 3, 2026 at 12pm CT

Swing Beds: An important resource for Critical Access Hospitals - Part 1

Swing Bed continues to be a critical program and revenue source for Critical Access Hospitals. However, because the Swing Bed regulatory requirements are different than those for acute care, it continues to be an area of confusion. Part 1 will review the most recent Swing Bed Conditions of Participation (CoPs), State Operations Manual Appendix PP, and Medicare Benefit Policy Manuals, including Chapter 8. The webinar will review criteria for swing bed admission; financial considerations including per-diem reimbursement and what services can be billed separately; pre-admission and admission processes including physician certification; multi-disciplinary assessment and plan of care; and discharge processes.

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April 17, 2026 at 12pm CT

Swing Beds: An important resource for Critical Access Hospitals - Part 2

Part 2 of the Swing Bed series will focus on additional Swing Bed requirements, including culturally-competent trauma-informed care, recognizing and reporting abuse, the importance of an activities program, staff education, and the importance of quality metrics. The presentation will also review Swing Bed policies and procedures and other clinical policies that apply to Swing beds.

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May 15, 2026 at 12pm CT

Continuous survey readiness for Critical Access Hospitals - Part 1: Regulatory Requirements

To receive Medicare and Medicaid reimbursement, critical access hospitals (CAHs) must be substantially compliant with regulatory requirements. The presentation will identify where to find the most recent regulatory requirements and discuss strategies for continuous survey readiness. Regulatory requirements for nursing and non-nursing clinical departments, human resources, infection prevention, and quality assurance performance improvement will be discussed as well as requirements for policy and procedure review and approval.

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June 5, 2026 at 12pm CT

Continuous survey readiness for Critical Access Hospitals - Part 2: Environment of care, life safety and emergency preparedness

Part 2 of the Continuous Survey Readiness series will provide an overview of standards related to the environment of care and life safety, including strategies for maintaining compliance. A template for environmental rounds will be provided. An overview of the regulatory requirements for emergency management, including the elements of an emergency management plan, the frequency of emergency management drills, and how to write an after-action report.

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June 26, 2026 at 12pm CT

Continuous survey readiness for Critical Access Hospitals - Part 3: Credentialing and privileging

Part 3 of the Continuous Survey Readiness series will review processes for credentialing and privileging. Credentialing is the process of evaluating and confirming various qualifications of healthcare practitioners, such as licensure, education, training, and certifications. Privileging authorizes a healthcare practitioner to perform specific clinical activities or procedures within their scope of practice. The webinar will outline the elements of credentialing and privileging processes, including internal and external peer review, collection and review of quality data including low volume procedures, privileging tele-medicine providers, and physician oversight of Advance Practice Providers (APPs).

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Webinars

For your convenience, all our past webinars are recorded so you can view them at any given time. Our healthcare webinars are free and hosted by industry experts, to provide you and your team with actionable insights and guidance that support improving performance, achieving compliance, reducing costs and ultimately improving patient care.

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