This webinar provides an in-depth overview of CMS’s new provider designation, Rural Emergency Hospitals (REHs). Participants will learn the differences between Rural Emergency Hospital and Critical Access Hospital Requirements and discuss the regulatory requirements specific to REHs, including staffing, emergency services, quality improvement, infection control, and patient rights.
High employee engagement isn't just a “nice-to-have”—it’s a critical driver of quality care, patient outcomes, and organizational success in healthcare. In this session, we’ll explore proven tools and practical strategies used by a hospital ranked in the 99th percentile for employee engagement. You’ll learn how to build a culture of accountability, foster intrinsic motivation, and apply scalable practices that drive workforce commitment. Whether you're leading a small team or shaping enterprise-wide initiatives, these lessons will help you create an environment where employees feel valued, connected, and inspired to do their best work.
Many Critical Access Hospitals care for non-certified or long-term Swing Bed patients. Non-certified generally refers to Swing Bed patients who stay in the Swing Bed for an extended period, often for the duration of their lives. These patients must be provided with care and services to ensure that care is provided in a manner and in an environment that promotes maintenance or enhancement of their quality of life, recognizing each resident’s individuality.
The presentation will highlight each of the 15 service lines, paying special attention to the most common and the newest options. Including: What patients qualify for Chronic Care Management (CCM); What constitutes complex care coordination; New reimbursable service lines, including atherosclerotic cardiovascular disease (ASCVD) and caregiver training; Community health integration (CHI) which was added in 2025.
Swing Bed continues to be a critical program and revenue source for Critical Access Hospitals. However, because the Swing Bed regulatory requirements are different than those for other acute care, it continues to be an area of confusion. The webinar will review the current Conditions of Participation (CoPs) and changes within the last year, including admission criteria, patient disclosures at admission and discharge, and documentation. The webinar will discuss discipline-specific responsibilities and approaches to working as a team.
In the world of rural health, rehab services are such an important component of health care. With the limitations of resources and reimbursement models, CAH swing bed programs are a hidden gem for post acute care, especially when it comes to rehab. It’s the last arena where we can deliver high quality care without as many limiting parameters that affect delivery of care. Many programs mismanage, lose track or don’t realize the potential that is within their grasp when it comes to therapy. Rehab can mistakenly direct services in other settings of the hospital and lose the priority of its role in a swing bed program. We hope to bring a refreshing and new perspective in the delivery of post acute rehab services in CAH skilled care/swing bed programs.
This webinar will guide you through the essential components of a meaningful QAPI program. Discover how to move beyond basic compliance and build a quality culture that drives continuous improvement. You'll explore the core principles of QAPI, learn to identify the characteristics of a strong quality environment, and equip yourself with actionable tools and techniques to implement meaningful change in your organization.
This informative webinar will focus on understanding critical topics in human resources to help your organization thrive. Including: Compliance (Data Security and Risk Management Assessment); AI and Its Impact on Business; Compensation and Benefit Challenges; Onboarding and Retention Importance; Organizational Development for the Future; AND more!
CMS issued a new set of Conditions of Participation(CoP) requirements focusing on safe obstetrical care. The requirements, which were published in November of 2024, include: emergency services readiness (effective 7/1/2025), transfer protocols (effective 7/1/2025), organization staffing and delivery of services (effective 1/1/2026), training for obstetrical staff in hospitals and critical access hospitals (effective 1/1/2027), and quality assessment and performance improvement program (effective 1/1/2027).
HealthTech offers many Swing Bed webinars as well as performing Swing Bed surveys – and we get a lot of questions. This webinar will discuss the most frequently asked Swing Bed questions - and - strategies for compliance.
Many Critical Access Hospitals provide Swing Bed care for non-certified or long-term patients in communities without nursing home beds. These patients are usually insured through Medicaid and may have a length of stay in years—not days. Although still considered Swing Bed patients, the long length of stay often raises questions about what regulatory standards apply, including frequency of re-certification, physician visits, psychotropic drug review, and activities. The webinar will discuss the regulatory requirements applicable to non-certified/long-term Swing Bed patients and important aspects of care.
EMTALA still poses challenges for hospitals and physicians, which can result in significant financial penalties and even immediate jeopardy of Medicare exclusion. CMS has opened a new portal to encourage and simplify EMTALA complaints. Knowing and following the rules will mitigate the risk of loss.
The 2025 Physician Fee Schedules has several changes for care coordination and team-based care! There are some additional service lines available for your programs and opportunities in reimbursement. Join us for this Webinar to gain an overview of all of the care coordination opportunities and receive a refresher on the elements of the various programs and service lines.
The webinar will provide a comprehensive overview of the hospital survey process. The session will review the critical role of leadership and the governing body in ensuring ongoing compliance with regulatory requirements, emphasizing the importance of their involvement in fostering a culture of accountability and quality. Attendees will also gain practical tips and strategies for maintaining continuous readiness year-round, not just during surveys. This webinar will equip healthcare leaders with the knowledge and tools to sustain long-term regulatory success.
This webinar will explore the most frequently cited deficiencies in hospital surveys, including CMS, Joint Commission, DNV, ACHC, and CIHQ. Attendees will learn effective strategies to address and prevent these deficiencies, ensuring long-term compliance. Additionally, we will focus on methods for keeping staff informed and compliant with evolving requirements through continuous education and real-time monitoring systems. This session will equip healthcare with practical tools and approaches for fostering a culture of proactive readiness.
This webinar will provide information on creating best practices for recruiting, retention, and growing your organization from within. We will discuss recruiting methods and strategies and other “think outside of the box” strategies. Learn about creative ideas to retain your current employees and build a better brand for your organization.
This webinar will delve into how emotional intelligence(EI) impacts recruitment, empowerment, and retention of qualified healthcare workers. Evidence-based research will be provided as participants identify the core tenets of EI and the leader’s role in the organizational culture founded on solid EI traits.
This webinar is tailored specifically to Skilled Nursing Facilities (SNFs) seeking to enhance their survey readiness and address common deficiencies. Regulatory requirements related to these deficiencies as cited in the State Operations Manual Appendix PP will be reviewed. Practical insights and actionable strategies will be provided to help SNF administrators, directors of nursing, and compliance officers navigate the complex landscape of regulatory compliance effectively.
The webinar will focus on continuous survey readiness for clinical departments including cardiac and pulmonary rehabilitation, cardiopulmonary (respiratory therapy), laboratory, nursing, medical imaging, pharmacy, outpatient infusion, and rehabilitation. The regulatory requirements in the State Operations Manual Appendix W will be reviewed as well as applicable standards in Appendix V (Responsibilities of Medicare Participating Hospitals in Emergency Cases).
The webinar will focus on continuous survey readiness for Rural Health Clinics and hospital-based physician clinics. The regulatory requirements in the State Operations Manual Appendix G will be reviewed as well as applicable standards in Appendix W (Critical Access Hospitals), Appendix Z (Emergency Preparedness) and Appendix V (Responsibilities of Medicare Participating Hospitals in Emergency Cases).
HealthTech will lead a discussion regarding the successful implementation and sustainability of a multi-specialty career ladder program.
Adaptive leaders possess a set of qualities that enable them to navigate and lead effectively in the face of constant change and uncertainty. These leaders not only embrace change but also guide their teams through it, fostering resilience and maintaining focus on organizational goals. Join us for this webinar that will examine the principles of adaptive leadership and provide actionable strategies to effectively lead through change.
Every hospital wants its Swing Bed program to be successful. So why do some programs struggle with staff or provider commitment, meeting regulatory requirements, or meeting goals for growth?
This 60-minute webinar will build on Part 1 The Basics and focus on how to optimize the Swing bed patient experience from both a physical and psycho-social perspective.
The regulatory requirements for Swing Beds in a Critical Access Hospital are published in State Operations Manual Appendix W and Appendix PP. Reimbursement rules are in the Medicare Benefit Policy Manual Chapter 3, and Medicare Claims Processing Manuals Chapters 4 and 6. Admission and continued stay requirements are included in the Medicare Benefits Policy Manual Chapter 8.
The 2024 Physician Fee Schedules has changes for care coordination – specifically the addition of two more care coordination service lines, the focus on social determinants of health screening with reimbursement, and increased evaluation for behavioral health care coordination service lines. Join us for this Webinar to gain an overview of all of the new care coordination opportunities and receive a refresher on the elements of the various programs and service lines.
Great leaders are self-aware and strategic thinkers, they build trust and inspire others. Middle managers and staff members are often thrust into leadership roles without the training to develop and strengthen the skills needed to grow into great leaders. This webinar will provide an overview of the skills needed for management and leadership and introduce development opportunities through the new The HealthTech leadership course designed to close the knowledge and skill gap for existing managers and those aspiring to grow into management and leadership roles.
A story of overcoming recruitment and retention needs during a challenging time (i.e. COVID). How we did it - we unburied (HR was literally buried in paper), paused and provided permission; asked our teammates; packaged culture communication; redefined the entire compensation package, including benefits; created success paths; and HAD FUN. We were purposefully proactive, we were not programmed or time-lined, we were fueled by permission to re-think HR, our results were created by good team-based decisions.
Measuring department productivity is an essential component of hospital operations. Implementing a productivity system can Increase manager accountability for aligning staffing with volume.
Each member of the Swing Bed team including the provider, case manager, nursing, rehabilitation, dietary, pharmacy, patient and support staff must work together for a Swing Bed program to be successful. The webinar will identify barriers and discuss strategies to increase team engagement as well as improving patient outcomes.
This webinar will discuss how integrating creativity into the soul of their organization from the very beginning will result in an increase in team performance, boost retention rates, increase flexibility, provide creative ways to problem solve. These days, creativity is vital to securing a competitive advantage in the healthcare leadership marketplace. We will discuss some types/styles of creativity and how it impacts performance, and ways to implement creative growth within their leaders.
Screening for Social Determinants of Health (SDoH) is an integral part of whole person care and beginning in 2024, CMS is asking providers to begin to add regular screening into their practice and report the process and results in their claims. Join us for this two-part series on social determinants of health to learn how to screen, what to do with the results, and how to take credit for the screening and assessments you perform.
Screening for Social Determinants of Health (SDoH) is an integral part of whole person care and beginning in 2024, CMS is asking providers to begin to add regular screening into their practice and report the process and results in their claims. Join us for this two-part series on social determinants of health to learn how to screen, what to do with the results, and how to take credit for the screening and assessments you perform.
How creativity can be accurately leveraged to create long term benefit for your hospital from a brand perspective. Plus, what's your brand voice? In confusing and ever-changing times, you need to have a clear idea of what you want to say and how you want to say it.
In the second part of our series, Hot Topics for outpatient settings will be reviewed including: medication management, disinfection and high-level sterilization, staff competency, and Rural Health Center standards.
Operational Assessments pinpoint the internal strengths and weaknesses of healthcare organizations, as well as the external opportunities and threats. These assessments can provide a wealth of actionable in information for healthcare leaders to pursue to optimize the performance of their organization.
Maintaining compliance with the Conditions of Participation is the goal of every organization. The webinar will focus on survey hot topics and strategies for compliance including: Infection Control, High-Level Disinfection, Restraints, Staff competency, Medical Staff credentialing, National Patient Safety Goals, and the new TJC standards for diversity.
How to understand the needs of your hospital/practice when it comes to choosing an efficient EHR System, best practices for navigating the confusing process of selecting an EHR System, and what to look for/benefits of a quality EHR System.
The COVID-19 pandemic has unfortunately proven to be fertile ground for compliance issues. Prosecuting fraud and abuse for inappropriate use of governmental funds continues to be a primary enforcement tool. This session will explore recent trends and discuss lessons learned to protect against the associated risks.
HealthTech is offering two (2) Swing Bed Certification courses, Swing Bed Basics and Swing Bed Beyond Basics. Each course has a total of six modules and is designed to provide the elements of a successful Swing Bed program. The webinar will provide a brief overview of each module and how to sign up for the course.
The 2023 Physician Fee Schedules has a few changes for care coordination – specifically there are some additional service lines available to providers and definitions have been updated and clarified. Join us for this Webinar to gain an overview of all of the care coordination opportunities and receive a refresher on the elements of the various programs and service lines. If you have not yet started your care coordination program – now is the time! If you are just looking for a refresher – either way - join us for this webinar
Quality, Risk, and Compliance are independent programs that are designed to advance safety, increase availability, and improve outcomes. The lines between these three programs often become blurred leaving employees unsure of where to report concerns. This webinar brings the similarities and differences between these programs into focus thereby increasing incident reporting and improving the attainment of goals.
Almost every hospital has a goal of increasing Swing Bed volume. Volume depends on a variety of factors, some of which are under the hospital’s control and some which are not. The webinar will provide tools for how to complete a 360 degree assessment of your Swing Bed program and develop a comprehensive plan for growth. The webinar will discuss the importance of developing admission criteria, ensuring a timely response to referrals, managing length of stay and measuring outcomes.
Transitional Care Management has been a misunderstood process. The goal of an effective TCM process is to ensure that patients being discharged from acute, skilled, or observation care are set up for success and avoid readmission. Hospitals are penalized for readmissions and primary care providers are rewarded with additional revenue to perform TCM services for 30 days. This apparent mismatch of the carrot and the stick has led to confusion on where TCM should begin and who is ultimately responsible to ensure an effect process.
Although Swing Beds have been around for many years, hospitals continue to struggle with understanding and meeting the regulatory requirements. One of the reasons is that Swing Beds have regulatory requirements that are more closely aligned with care in a skilled nursing facility than acute care, and it can be hard for staff and providers to navigate the differences successfully.
Operational Assessments pinpoint the internal strengths and weaknesses of healthcare organizations, as well as the external opportunities and threats. Attendees will gain an understanding of the positive impact an operational assessment can have on the bottom line of healthcare organizations, and will become aware of what a high quality operational assessment should entail.
The right internal recruiting program can be a very powerful tool to ensure equity at all levels. It can also be a very important aspect of retention. Your employees want to know that they can advance. Most often, when we think about the hiring process and increasing diversity, we seem to think of it only as an external experience with a focus on external candidate pools and hiring data. This webinar is to help to broaden the scope so those same policies, practices, and behaviors that increase diversity in the external hiring process also help ensure representation at higher levels within your workplace.
The regulatory requirements for Swing Bed are included in Appendix W (Critical Access Hospitals: February 2020), Appendix A (PPS Hospitals: February 2020), Appendix PP (Long Term Care Facilities: November 2017), and the Medicare Benefits Manual Chapter 8 (August 2021). Navigating the regulatory requirements can be challenging, but maintaining compliance can be even more so. The webinar will provide an overview of regulatory requirements from pre-admission thru discharge including applicable requirements in Appendix PP, and strategies for maintaining compliance.
All care management services such as Chronic Care Management, Behavioral Health Integration, Principal Care Management, and Remote Physiological Monitoring all require some form of care planning. In these care management services; the key is to ensure that the care plan is patient centered and in patient friendly language.
Ever wonder how the Swing Bed patient status came to be? Understanding the evolution of the program will lead to a better understanding of the program, improving compliance with CMS requirements. This webinar will look at the developmental timeline of Swing Bed status, the potential impact the status has on individuals, hospitals, and the community, and review regulatory requirements.
Data, data, data – it is everywhere, but what do we do with it? Business Intelligence (BI) technology has made significant advances over the last few years, making it much easier and more practical to implement a BI platform in hospitals of all sizes. The value of implementing a BI platform creates significant value that is not available from the EHR platform.
The 2022 Physician Fee Schedules has expanded the opportunities for Principal Care Management. There have been increases in the reimbursements and additional time codes added for this service. Does the incorporation of Principal Care Management into your care coordination program allow you to enroll additional patients?
Risk assessment is a key component of recent compliance program guidance from the OIG and DOJ. Using periodic risk assessment to develop work, audit, and education plans will help you to prioritize your compliance program activity.
Workplace violence in hospitals is a growing and serious problem. Healthcare workers have a much higher exposure rate than other industries to workplace violence that often results in injuries.
The webinar will provide an overview of the regulatory standards for Rural Health Clinics Appendix G, which were last updated in February of 2020.
Most Hospitals with a Swing Bed program are interested in increasing volume. So why is it so hard? Is it the competition? Internal systems? Lack of support by providers or staff? Lack of resources?
Surveyors are on the road again and conducting onsite surveys. Infection Control, of course, remains key.
The Swing Bed regulatory requirements do not have interpretative guidelines – and only refer to Appendix PP which are the standards for Long Term Care.
Although swing beds have been around for a long time, there continues to be confusion about how to meet swing bed regulatory requirements.
CMS and Joint Commission are expanding their accreditation life safety surveys to include hospital clinics and hospital-owned physician offices. In the past, nurse surveyors and sometimes physicians would visit those areas, but focused on infection control and patient care, with only a few minor recommendations related to the building.
The keys to a successful quality program are collecting, analyzing, and reporting data. The key questions to ask are: Is all the data being collected necessary? Are sample sizes appropriate? Most importantly, is the data making a difference in improving outcomes?
If we think about service lines, surgical services, cardiac services, trauma services, cancer services or pediatric services, may come to mind. But why not swing bed? For most rural hospitals, swing bed services provide a significant benefit to the community by providing skilled care close to home, and a significant revenue source for the hospital.
Learn to identify safety issues from a former Joint Commission Life Safety Surveyor through pictures from surveys performed over the last 30 years. These pictures are from small and large medical facilities around the country and demonstrate the need to continually improve your hospital’s safety.
Compliance with Swing Bed regulatory requirements continues to be a challenge for most organizations. The reasons are varied but often it has to do with staff difficulty in differentiating between an acute level of care and a skilled level of care. Other challenges may include the multi-disciplinary assessment, plan of care, and discharge requirements.
The CMS deadline for Critical Access Hospitals (CAHs) to implement a QAPI program is March 30, 2021. Even though CMS has not published the standards in the Conditions of Participation (CoPs), the deadline is fast approaching.
Keeping your swing bed program “survey ready” is every hospital’s goal. But, it can be difficult, especially with the recent changes in swing bed regulations that were released by CMS in 2018, 2019 and 2020.
Swing bed regulatory requirements continue to be confusing or difficult to implement for many hospitals. This occurs in part because the requirements for acute patients are different than those for a swing bed patient, including requirements for admission, assessment, care planning and discharge.
The Social Security Act permits certain small, rural hospitals to enter into a swing bed agreement under which the hospital or critical access hospital (CAH) can use its beds, as needed, to provide either acute or skilled nursing care. Medicare Part A, the hospital insurance program, covers post-hospital extended care services furnished in a swing bed.
Recent reimbursement methodology changes have a focused point of importance but none more than the relationship of active diagnoses, which affects both admission decisions and services provided.
On September 30, 2019, CMS issued major regulatory changes for hospitals and critical access hospitals, the majority of which were effective the end of November. The new regulations include changes to the swing bed regulatory requirements, including elimination of the requirement for an activities assessment by a qualified professional.
We provided a webinar last year that focused on recurring questions about swing bed. So, back by popular demand, an updated edition of “Just the Questions”.
HealthTechS3 has provided numerous swing bed webinars over the last several years. For this webinar we’re going “back to basics.”
The revisions to Swing Bed regulatory requirements in October of 2018 required the implementation of Trauma-Informed care.
The first of our two-part series will focus on ways to improve your swing bed program from both the organization and resident’s perspective.